FAQs

Q:WHAT'S YOUR MAIN PRODUCT LINE?
A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers.

Q:WHAT IS THE WARRANTY FOR YOUR PRINTERS?
A:We support 12 months for all of our products.

Q:WHAT IS PRINTER DEFECTIVE RATE?
A:Less than 0.3%

Q:WHAT'S YOUR LEADING TIME?
A:For less than 1000pcs, 7-10 working days.
For more than 1000pcs, 10-15 working days.

Q:WHAT ARE YOUR PRODUCT COMMAND?
A:Thermal printer compatible with ESC/POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:HOW DO YOU CONTROL QUALITY?
A:We are a company with IS09001:2015 international QMS certification. Our products have ob-tained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.